Hi Maya, thanks for joining us! We’d love to hear about your experience. If you have a moment, leave an honest Google review:
[Your studio’s review link]Reply STOP to opt out
REVIEW MANAGEMENT FOR YOGA & PILATES STUDIOS
Your studio
deserves to be
discovered.
Asking for a review can feel awkward. Remembering to ask, checking for new feedback and keeping up with replies takes time. We take care of the routine follow-up so you can focus on your classes and students.
Book an integration callMore time to teach. More care for your customers.
01 / A WARM REQUESTSample journey
We send a message
Maya adds a review
We reply
New connections
★★★★★
“Such a welcoming first class. The instructor explained each movement clearly and helped me feel comfortable. Looking forward to coming back!”
Thank you for joining us, Maya! We’re so glad the guidance helped you feel at home. We look forward to seeing you in class again.
A thoughtful response. One less thing on your list.
WHAT CONSISTENT REVIEWS CAN SUPPORT
More ways to welcome
new students.
- More visibilityHelp your studio stand out in local searches.
- More discoveryHelp new people find their next class.
- More connectionsGive potential students confidence to enquire.
Step 1 of 4: a warm request
Made for the way you move.Yoga studios/Pilates studios/Independent owners
01 / WHY REVIEWS MATTER
Why do reviews matter for local businesses?
Build trust before the first class.
Reviews from real students help newcomers decide whether to join your studio. Details about patient instructors, clear guidance and a friendly atmosphere make the experience easier to picture.
Your responses matter, too. A personal thank-you shows you value your students. A calm reply to a concern shows how you handle problems. Together, those experiences and responses give someone comparing studios more confidence to book.
Help your studio get found.
Google Search
Reviews are an important lever for local visibility. More reviews and positive ratings can help a business appear higher in Google’s local results. Recent feedback gives people a current picture of your studio, while a strong review count can signal trust to someone comparing options.
What Google saysAI Search
Online reviews can help businesses show up in AI search. They give search tools customer-written information about a business’s real-world activity, reputation and services. Google’s Ask Maps, for example, uses community reviews alongside place information to answer questions and recommend places. [1]
02 / TIPS & TRICKS
Tips & tricks to improve reviews
and customer engagement.
The rules we follow to make every request and reply thoughtful, personal and consistent.
- 01
Make every thank-you personal.
Mention what the student shared. A specific, warm reply shows you’re listening and feels more meaningful than a copied response.
- 02
Handle concerns with care.
Stay calm, acknowledge the concern and offer to talk privately. Negative or unclear feedback always gets human attention before a reply is posted.
- 03
Keep showing up.
Keep up with your replies. Thank students for their feedback and respond thoughtfully to concerns, so people can see you’re listening.
- 04
Make it easy with SMS.
Make leaving a review simple. Send students a short text with the right review link at the right time, while their class experience is still fresh.
- 05 / OUR PRINCIPLE
Never gate reviews.
Google prohibits selectively requesting positive reviews. We respond to concerns with care instead of filtering them out.
We never send only happy students to Google while steering unhappy students to a private form. Every eligible student gets the same chance to share honest feedback.
Google’s review policy
03 / PRICING
We take care of the follow-through,
while you focus on your classes.
We take care of review requests and thoughtful replies, so your students feel heard and new customers feel confident choosing your studio.
REPLY
Keep the conversation going.
For studios that already collect reviews and want help responding consistently.
$99/ month
USD
Discuss the Reply planA THOUGHTFUL RESPONSE, EVERY MONTH
- Automated replies to eligible Google reviews
- Response style tailored to your studio
- Sensitive feedback flagged for approval
- Monthly review and response report
REQUESTS + REPLIES + REPORTING
REQUEST & REPLY
Let more good word travel.
For studios ready to make review requests a consistent part of the student experience.
$199/ month
USD
Discuss the full planEVERYTHING IN REPLY, PLUS
- Review requests after eligible visits
- Up to one follow-up reminder
- Supported booking-system integration
- Duplicate prevention and workflow monitoring
- Request activity in your monthly report
Free installation. Included with both plans.
What’s the difference between the two plans?
Reply ($99/month) helps you keep up with incoming Google reviews through personalized replies and monthly reporting. Request & Reply ($199/month) also includes review requests after eligible visits, up to one reminder and a supported booking-system integration.
Will this work with our booking platform?
We check your platform and the visit information it can share before confirming an integration. On your call, we’ll agree on a supported way to trigger requests and explain what setup involves.
Will students receive a text after every class?
The request timing and eligibility rules are agreed with your studio during setup. Duplicate prevention helps avoid repeated requests, and students can opt out of messages.
What happens when a review is negative?
Negative or unclear reviews go to you for human attention before a response is posted. Routine positive reviews receive an automated, personalized reply. You stay in control of sensitive situations.
Do you only ask happy students for reviews?
No. Every eligible student gets the same opportunity to share honest feedback. We don’t filter students by satisfaction or send unhappy students away from Google.
What will the monthly report show?
You’ll see new reviews compared with the previous month, rating trends, reply coverage and feedback that still needs attention. Request & Reply also includes request activity.